Matt delivers intentional and measurable solutions to problems (business goals and customer needs) within a defined set of constraints.
Through human centred design (HCD) practices, he is experienced in leading the discovery and delivery of digital products through strategic business consultation, face to face and remote customer research and objective driven interaction design that leads to measurable outcomes for both customers and business.
His experience applying HCD extends beyond the past nine years as a socially-driven User Experience (UX) Designer within the charity and community sector. Prior to pursuing a personally-driven mission to integrate UX practices and build UX capacity within not-for-profit organisations, Matt spent seven years designing and managing architectural projects, seeking informed ways to design with the customer in mind. This pursuit led him to complete a Master of Design with a focus on design management, participatory research and community engagement.