First Aid

• GCCEC Security and Safety Officers are trained and qualified in all aspects of emergency response, including First Aid. Where appropriate, within their area of authority and training, they may be involved as the first responders in all medical and other related incidents.
• For any events with specific hazards and where it has been identified in a Risk Assessment that there is a need for further First Aid services, it is a requirement of GCCEC that the Client is responsible for providing a medical or First Aid Officer appropriate to the nature and throughout the duration of an event, at the Client’s expense.

Emergency Procedures

If you need to raise the alarm in the event of an emergency:

• Call GCCEC Security Control on Ext. 999 or 4050 or +61 (07) 5504 4050
• Or break the glass at a manual call point
• Or call Emergency Services on 000

In the event of an emergency, one of two tones will sound throughout the Centre:

• ALERT TONE: BEEP, BEEP, BEEP – When this alert tone is sounded, occupants should stop what they are doing and await further instructions.
• EVACUATION TONE: WHOOP, WHOOP, WHOOP – When sounded, all occupants are required to evacuate to the emergency assembly area through the emergency exits as directed by the Emergency Wardens.

Emergency Evacuation Assembly Area

• The GCCEC Primary Assembly Area is the south lawn. This is the large, grassed area adjacent to the main driveway entry on the corner of the Gold Coast Highway and T.E Peters Drive.
• In the case of a fire, only use equipment and fight a fire if you have been trained to do so. GCCEC Management has the authority to make emergency announcements over any sound system and internal video monitor system at any time.
• All Visitors must allow free access and not hinder or obstruct any member of the Medical, Police, Fire, Ambulance, First Aid or other emergency services, or any authorised Safety and Security Officer whilst performing their duties.